Terms and Conditions

Website Terms and Conditions, Privacy, Cookies and Accessibility

Website Terms and Conditions

Website Terms and Conditions

Credit

This document was created using a Contractology template available at freenetlaw.com.

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to Beckenham and Bromley Chiropractic Clinic’s use of cookies in accordance with the terms of Beckenham and Bromley Chiropractic Clinic’s privacy policy / cookies policy.

License to use website

Unless otherwise stated, Beckenham and Bromley Chiropractic Clinic and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

• republish material from this website (including republication on another website);

• sell, rent or sub-license material from the website;

• show any material from the website in public;

• reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;

• edit or otherwise modify any material on the website; or

• redistribute material from this website except for content specifically and expressly made available for redistribution.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Beckenham and Bromley Chiropractic Clinic’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Beckenham and Bromley Chiropractic Clinic’s express written consent.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Beckenham and Bromley Chiropractic Clinic a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Beckenham and Bromley Chiropractic Clinic the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Beckenham and Bromley Chiropractic Clinic or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Beckenham and Bromley Chiropractic Clinic reserves the right to edit or remove any material submitted to this website, or stored on The Beckenham and Bromley Chiropractic Clinic’s servers, or hosted or published upon this website.

Notwithstanding Beckenham and Bromley Chiropractic Clinic’s rights under these terms and conditions in relation to user content, Beckenham and Bromley Chiropractic Clinic does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. Beckenham and Bromley Chiropractic Clinic makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Beckenham and Bromley Chiropractic Clinic does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any medical matter you should consult an appropriate professional.

Limitations of liability

Beckenham and Bromley Chiropractic Clinic will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Beckenham and Bromley Chiropractic Clinic has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Beckenham and Bromley Chiropractic Clinic’s liability in respect of any:

  • death or personal injury caused by Beckenham and Bromley Chiropractic Clinic’s negligence;
  • fraud or fraudulent misrepresentation on the part of Beckenham and Bromley Chiropractic Clinic; or
  • matter which it would be illegal or unlawful for Beckenham and Bromley Chiropractic Clinic to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, Beckenham and Bromley Chiropractic Clinic has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Beckenham and Bromley Chiropractic Clinic’s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Beckenham and Bromley Chiropractic Clinic’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Beckenham and Bromley Chiropractic Clinic.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify Beckenham and Bromley Chiropractic Clinic and undertake to keep Beckenham and Bromley Chiropractic Clinic indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Beckenham and Bromley Chiropractic Clinic to a third party in settlement of a claim or dispute on the advice of Beckenham and Bromley Chiropractic Clinic’s legal advisers) incurred or suffered by Beckenham and Bromley Chiropractic Clinic arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to Beckenham and Bromley Chiropractic Clinic other rights under these terms and conditions, if you breach these terms and conditions in any way, Beckenham and Bromley Chiropractic Clinic may take such action as Beckenham and Bromley Chiropractic Clinic deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

Beckenham and Bromley Chiropractic Clinic may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

Beckenham and Bromley Chiropractic Clinic may transfer, sub-contract or otherwise deal with Beckenham and Bromley Chiropractic Clinic’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions, together with Beckenham and Bromley Chiropractic Clinic’s Privacy and Cookies Policies, constitute the entire agreement between you and Beckenham and Bromley Chiropractic Clinic in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with English Law, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of England and Wales.

Contact details

You can contact Beckenham and Bromley Chiropractic Clinic by email here

Beckenham And Bromley Chiropractic Clinic - Patient Privacy Policy - updated May 2018

Introduction

Welcome to the Beckenham and Bromley Chiropractic Clinic’s privacy notice.

The Beckenham and Bromley Chiropractic Clinic respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you become/ are a patient of this Clinic (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1.             Important information and who we are

Purpose of this privacy notice

This privacy notice aims to give you information on how Beckenham and Bromley Chiropractic Clinic collects and processes your personal data during and after your time as a patient.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Controller

The Beckenham and Bromley Chiropractic Clinic is the controller and responsible for your personal data (collectively referred to as ” Beckenham and Bromley Chiropractic Clinic”, “we”, “us” or “our” in this privacy notice).

The Beckenham and Bromley Chiropractic Clinic operates the website http://bromleybackcare.co.uk

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the Clinic using the details set out below.

Contact details

Name:  Beckenham and Bromley Chiropractic Clinic

Email address: GDPR.bromleybackcare@gmail.com

Complaints

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy notice and your duty to inform us of changes

This version was last updated in May 2018 and historic versions can be obtained by contacting us.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

2.             The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes; title, first name, last name, date of birth and gender.
  • Contact Data includes; email address, home address and telephone numbers.
  • Special Category Data includes information about your health
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

3.             How is your personal data collected?

We use different methods to collect data from and about you including through:

  • Direct interactions.You may give us your Identity, Contact, Special Category and Financial Data when you become a patient.
  • Third parties or publicly available sources.We may receive personal data about you from various third parties and public sources as set out below:

(a)        Referrers: who may provide us with Special Category data to facilitate your treatment with us.

(b)       Insurance Companies

(c)        Solicitors

4.             How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  1. Where we need to perform the contract we are about to enter into or have entered into with you.
  • Performance of contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
  1. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests.
  1. Where we need to comply with a legal or regulatory obligation.
  • Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

Purposes for which we will use your personal data

  1. Performance of our contract with you
  • To register you as a new patient or take steps to register you as a new patient.
  • To comply with our obligations under our contract, namely to provide you with the necessary treatment.
  1. Legitimate interests

We rely on the legitimate interest basis to process your data in the following circumstances:

  • To collect and recover money owed to us.
  1. Legal or regulatory obligation
  • We also rely on the legal or regulatory obligation ground to process your data in some circumstances. This means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

Condition under which we process your special category data

To process your special category we rely on the contractual ground and also the special condition which allows health professionals to process the data for the purposes of preventative or occupational medicine, and the provisions of health care treatment.

Please contact usif you would like more details about the specific legal ground we are relying on to process your personal data.

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. If you would like to receive marketing from us we ask for your express consent. Please refer to our Website and Marketing Privacy Notice for more details.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

5.             Disclosures of your personal data

We may have to share your personal data with the parties set out below for the purposes set out in paragraph 4 above.

External Third Parties:

  • Professional healthcare practitioners including x-ray reporters to report on x-rays, to facilitate a referral, to keep your GP informed and any locum chiropractors working for us to facilitate your continued treatment
  • Service providers based in UK who provide IT and system administration services.

o   Professional advisers including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services.

o   HM Revenue & Customs, regulators and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively,we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new  owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.  We do not allow our third-party service providers to use your personal data for their own purposes and only     permit them to process your personal data for specified purposes and in accordance with our instructions.

6.             International transfers

We do not transfer your personal data outside the European Economic Area (EEA).

7.             Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8.             Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.

9.             Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

  1. Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
  2. Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law.
  1. Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  2. Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  3. Request the transfer of your personal information to another party.

vii.        Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you want to exercise any of the above rights, please contact Data Privacy Manager in writing.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Cookies

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

  • Make our website work as you’d expect
  • Improve the speed/security of the site
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies

Our own cookies

We use cookies to make our website work including:

  • Allowing you to add comments to our site
  • Remembering that you have accepted our notification that this website uses cookies

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video or a Facebook ‘Like’ , some of which you will find on our site.

Disabling these cookies will likely break the functions offered by these third parties.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “Analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before, helping us to put more money into developing our services for you instead of marketing spend.

This website uses Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how to switch off cookies here). Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

The cookie information text on this site was derived from content provided by Attacat Internet Marketing http://www.attacat.co.uk/, a marketing agency based in Edinburgh. If you need similar information for your own website you can use their free cookie audit tool.

Copyright

Credit

This document was created using a Contractology template available at freenetlaw.com.

Ownership of copyright

The copyright in this website and the material on this website (including without limitation the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website) is owned by Beckenham and Bromley Chiropractic Clinic and its licensors.

Copyright license

Beckenham and Bromley Chiropractic Clinic grants to you a worldwide non-exclusive royalty-free revocable license to:

  • view this website and the material on this website on a computer or mobile device via a web browser;
  • copy and store this website and the material on this website in your web browser cache memory; and
  • print pages from this website for your own personal and non-commercial use.

Beckenham and Bromley Chiropractic Clinic does not grant you any other rights in relation to this website or the material on this website. In other words, all other rights are reserved.

For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast or show or play in public this website or the material on this website (in any form or media) without Beckenham and Bromley Chiropractic Clinic’s prior written permission.

Data mining

The automated and/or systematic collection of data from this website is prohibited.

Permissions

You may request permission to use the copyright materials on this website by writing to Beckenham and Bromley Chiropractic Clinic by email here

Enforcement of copyright

Beckenham and Bromley Chiropractic Clinic takes the protection of its copyright very seriously.

If Beckenham and Bromley Chiropractic Clinic discovers that you have used its copyright materials in contravention of the license above, Beckenham and Bromley Chiropractic Clinic may bring legal proceedings against you seeking monetary damages and an injunction to stop you using those materials. You could also be ordered to pay legal costs.

If you become aware of any use of Beckenham and Bromley Chiropractic Clinic’s copyright materials that contravenes or may contravene the license above, please contact Beckenham and Bromley Chiropractic Clinic by email here.

Infringing material

If you become aware of any material on the website that you believe infringes your or any other person’s copyright, please report this to Beckenham and Bromley Chiropractic Clinic by email here

Accessibility

Accessibility statement

Beckenham and Bromley Chiropractic Clinic are committed to providing you a website that is accessible to the widest possible audiences, including those with sight, audio and motor impairment restrictions. Specifically:

We aim to use a web font so all text is easy to read.

  • We have appropriate ALT tags for images to convey information for people with images switched off, or who use a screen reader.
  • We ensure that navigation through our websites works in a consistent way.
  • We do not rely on just colour as the only way of giving information.
  • We avoid the use of images of text wherever possible, and provide equivalent text links.
  • The site uses Cascading Style Sheets (CSS) to control all of the presentation and layout.

The content has been written and formatted to make it as accessible as possible. For example:

  • Headings highlight sections of text.
  • Sentences are short with the meaning at the beginning.
  • We try to ensure that link text makes sense out of context and that it accurately describes the page to which it points.
  • Forms can be navigated using the tab key.

Further help

The following links are to further browser and operating system specific information and advice about accessibility.

Advice from the BBC showing users how to make full use of accessibility settings in browsers and operating systems.

Advice for Microsoft users

Advice for Apple users

Advice for Linux users

PDF files

Some of the information on our website may be in Portable Document Format (PDF). You will need Adobe Acrobat Reader to read PDF files. Adobe Acrobat Reader can be downloaded free of charge from the Adobe website. Later versions of this software provide a number of features that improve access for users.

If you are experiencing difficulties accessing the site or have any comments, please contact Beckenham and Bromley Chiropractic Clinic by email here